Last updated: September 15, 2026
Rileyspetsdeal respects your privacy. This policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and the choices you have. This policy applies to rileyspetsdeal.com and to orders placed through our website.
Data controller: Rileyspetsdeal, 2213 Eicher Avenue, Modesto, CA 95350-2513, United States. Email: info@rileyspetsdeal.com. Phone: +1 209-204-0196.
Information we collect
We collect the following information when you place an order, contact us, or use our website:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details, including products purchased and order value
- Payment confirmation information. We do not store full credit card numbers on our website.
- Device information, such as IP address, browser type, and operating system
- Website usage information, such as pages viewed and time on page
- Customer service messages and return requests
- Marketing preferences, if you choose to receive updates
How we use information
We use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process returns, refunds, and replacements
- Respond to customer service requests
- Prevent fraud and unauthorized transactions
- Maintain order records for accounting and legal compliance
- Improve website performance and product listings
- Send marketing messages only when you have opted in
How we share information
We share personal information only with the following categories of service providers:
- Payment processors, including PayPal and card payment providers, to complete transactions
- Shipping carriers to deliver orders and provide tracking
- Return and refund service providers to process eligible returns
- Website hosting, analytics, and email service providers that support our store
- Professional advisers, such as accountants or legal advisers, when needed
- Government or law enforcement agencies when required by law
We do not sell personal information. We do not share personal information with third parties for their own unrelated marketing.
Cookies and tracking
We use cookies and similar technologies to keep items in your cart, remember your preferences, measure website traffic, and improve the shopping experience. You can disable cookies in your browser settings. Some parts of the website, such as checkout, require cookies to work.
Your privacy rights
If you are a California resident, you have the right to know what personal information we collect, request deletion, request correction, and opt out of the sale or sharing of personal information. We do not sell personal information. We do not discriminate against customers who exercise privacy rights.
If you are in the European Economic Area or the United Kingdom, we process personal information based on one or more of these legal bases: performance of a contract, compliance with a legal obligation, your consent, or our legitimate interest in operating our store. You have the right to access, correct, delete, restrict, or object to certain processing, and to request data portability.
To exercise a privacy right, email info@rileyspetsdeal.com. We respond within the time required by applicable law. We may ask for information to verify your identity before completing a request.
Data retention
We keep personal information only as long as needed for the purposes described in this policy and to meet legal obligations. Order and transaction records are kept for the period required by applicable law. Customer service messages are kept for as long as needed to resolve the request and maintain service records. Marketing preferences are kept until you unsubscribe or ask us to delete them.
Data security
We use reasonable technical and organizational measures to protect personal information. These measures include secure checkout, restricted access to order data, and encrypted transmission where supported. No online system is completely secure. If you believe your information has been compromised, contact us at info@rileyspetsdeal.com.
Children’s privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.
International data transfers
Rileyspetsdeal operates in the United States. If you access our website from outside the United States, your information is processed in the United States. We use appropriate safeguards when required by applicable law.
Changes to this policy
We update this policy when our practices change. The updated version is posted on this page with a new last updated date. Continued use of the website after an update means you accept the updated policy.
Contact
Privacy questions can be sent to:
Rileyspetsdeal
2213 Eicher Avenue, Modesto, CA 95350-2513, United States
Email: info@rileyspetsdeal.com
Phone: +1 209-204-0196
Hours: Monday–Friday, 9:00 AM–6:00 PM PT